Ericsson and Vodafone have launched a new preemptive support service for private 5G networks using artificial intelligence (AI) and machine learning (ML) to ensure the efficient operation of the Foxconn factory in Komarom, Hungary.

Together, the two partners have created Service Continuity for Private Network Solutions, a unique support service for 5G networks that can be tailored to the needs of Vodafone enterprise customers, such as the world’s largest electronics manufacturer and technology solutions provider. One of the companies is Foxconn.

Foxconn relies on 5G-based ambulatory test vehicles on which newly manufactured PCs are tested before being packaged at its Hungarian factory. To ensure that the private network connecting these test vehicles is as reliable as possible, Vodafone and Ericsson have jointly developed and deployed a customized Service Continuity to provide private network support and technical assistance to enterprises to ensure the network runs smoothly.

Ericsson’s private network is replacing traditional wired factory networks, providing companies such as Foxconn with highly flexible, secure wireless connectivity that transforms core business-critical operations. Intelligent, preemptive service continuity solutions ensure flexibility and trouble-free operation of the network after it goes live. Network outages in manufacturing environments such as Foxconn can bring production to a halt, and this solution reduces the risk of costly downtime by proactively identifying and avoiding such risks.

Vodafone Business Director Mátyás Dobó said: “We are very aware of the trust Foxconn has placed in Vodafone and have partnered with Ericsson to create this unique technical assistance offering for businesses to ensure that their private network operations do not go unplanned.”

Service Continuity of AI and ML-based Private Networks can preemptively sense if something might cause performance degradation. Vodafone then works locally with Ericsson’s centralized team to take corrective action to avoid such incidents, ensuring uptime that is better than traditional telecom networks.

Nello Califano, Head of Strategy and Portfolio Management, Ericsson Business Area Networks, said: “We have been working with Vodafone to develop a dedicated cyberspace for enterprises, and this AI and ML-based enablement service is a testament to that work. We are delighted Working with Vodafone Hungary to ensure that a business like Foxconn can go wireless in its operations, communications and connectivity requirements. In addition to this, the flexibility to change production settings without interruption and adapt to changing business needs.”