According to reports, in the next few years, Dinni Jain, CEO of Alphabet’s Google Fiber, said the service will enter Arizona, Colorado, Idaho, Nebraska and Nevada. It is also the first major expansion of the business since its solo flight from parent company Alphabet in 2015.

On Wednesday, local time, Jain gave his first media interview since taking office in February 2018. Jain said Google Fiber has been optimizing its business for the past four years and is now poised for a higher growth rate.
At present, Google Fiber covers only 17 cities in the United States, and plans to cover 22 cities in the future. Some cities to be deployed include Mesa in Arizona and Colorado Springs in Colorado. Google Fiber will decide whether to enter based on the existing broadband speed in the local area.
Jain said that ten years ago, there was a perception that Google Fiber would cover the United States, but that was not the case.
Jain is reluctant to talk about Google Fiber’s current operating performance or financing plans.
Google transferred some innovative research and development businesses to Alphabet days ago. After independence, some of these businesses attracted external investment and proved development prospects; some were forced to close or merge into other departments.
Over the next three to five years, as Google Fiber expands, the subsidiary will face the same situation described above.
Google Fiber’s business expansion this time is unusual. More recently, tech companies such as Google have slowed down social hiring, shuttered some fringe businesses, and cut costs. The tech industry is worried about a possible global recession.
Jain said that the goal of Google Fiber is to develop a business that can be self-reliant, successful, and cannot rely entirely on Google’s “thigh” for blood transfusions.
In 2010, Google began to enter the US Internet broadband access market, competing with telecommunications companies such as Comcast and AT&T. At that time, Google’s two co-founders, Page and Brin, said that they had long hoped that the United States would improve the level of broadband at a lower cost, but they were tired of waiting for the US Congress for a long time and were determined to do it themselves.
Google Fiber was a success. In Austin, Texas, where the service was launched, and Los Angeles, California, U.S. telecom operators scrambled to roll out gigabit broadband to catch up with Google Fiber’s bandwidth.
Before joining Google Fiber, Jain served as Chief Operating Officer of Time Warner Cable. He recalled that Google Fiber drove the telecom industry crazy.
In 2015, Google underwent a major reorganization. Fiber-optic broadband, express drones, human anti-aging technology and other businesses were separated from Google’s core business, which only belonged to the holding company Alphabet. In addition, the two founders, Brin and Page, began to fade out of business management.
At the time, Google Fiber was facing losses of hundreds of millions of dollars a year, and the company faced huge expenses on network infrastructure construction, new technology development for fiber-optic communications, and subsidies for certain consumer services.
Google Fiber’s greater transparency and cost containment measures have been praised by Wall Street analysts. At the same time, the company has limited the pace of expansion, adding only West Des Moines, Iowa, to existing cities.
Jain optimized the business, ditching some failed ideas (like tying fiber-optic cables to sidewalks to save construction time).
Last year, Google Fiber’s engineering construction scale exceeded the sum of history.
Jain said the company must undergo a transformation from a strong innovation culture of the past to a better operational record.
In the field of fiber optic communications, Google Fiber believes that it has some competitive advantages. For example, the depth of the optical fiber trench is shallower than that of competitors, which can save construction time. The company has also simplified the broadband pricing system and set-up process, reducing consumer phone inquiries, thereby cutting service costs.
Jain said Google Fiber had a third fewer customer service calls than what he saw at competitors. The current number of new user registrations is “very healthy” and better than he expected when he first joined the company.
Jain also said that Google Fiber is also preparing to launch a small-area wireless communication service based on fiber-optic networks through the “Webpass” sub-brand, mainly for large buildings with many rooms or units. In addition, in some cases, the company also leases fiber network resources to other communication service providers.




